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Dec 26, 2024
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2022-2023 Undergraduate Catalog [Archived Catalog]
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OLS 32000 - Customer Service And Commitment Emphasis in this course is on developing techniques to gain customer commitment from both external (end user) and internal customers. Empowerment, quality commitment, risk-taking, customer feedback, and decentralized decision making are covered.
Preparation for Course P: OLS 25200 and 27400.
Cr. 3.
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