IST 34000 - Business Process Management

In this course students will be introduced to the design and approaches to business process management and improvement. Students will learn how to identify, document, model, assess, and improve core business processes, be introduced to process design principles, how information technology can be used to manage, transform, and improve business processes and be exposed to challenges and approaches to organizational change, outsourcing, and inter-organizational processes.

Preparation for Course
P: IST 27000.

Cr. 3.
Hours
Class 3.