Hospitality Management (B.S.)

Program: B.S.
Department of Hospitality and Tourism Management  
College of Professional Studies
Neff Hall 330 ~ 260-481-6562

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Student Learning Outcomes:

Business Management-Planning and Analysis

• Issue/problem to be considered critically is stated clearly and described comprehensively, delivering all relevant information necessary for full understanding.
• Information is taken from source(s) with enough interpretation/evaluation to develop a comprehensive analysis or synthesis.
• Viewpoints of experts are questioned thoroughly
• Thoroughly (systematically and methodically) analyzes own and others’ assumptions and carefully evaluates the relevance of contexts when presenting a position.
• Organizes and synthesizes evidence to reveal insightful patterns, differences, or similarities related to focus.
• Uses quantitative analysis of data as the basis for deep and thoughtful judgements, drawing insightful, carefully qualified conclusions.

Business Management - Problem Solving

• Demonstrates the ability to construct a clear and insightful problem statement with evidence of all relevant contextual factors.

Business Management - Creative Thinking

• Identifies multiple approaches for solving the problem that apply within a specific context.

Business Management, Integrity, Global Mindset, Innovation

• Proposes one or more solutions that are sensitive to contextual factors as well as ethical, logical, and cultural dimensions of the problem.

Business Management

• Implements the solution in a manner that addresses thoroughly and deeply multiple contextual factors of the problem.

Human Interaction

• Reviews results relative to the problem defined with thorough, specific considerations of need for further work.
• Completes all assigned tasks by deadline; work accomplished is thorough, comprehensive, and advances the project

Human Interaction

• Reviews results relative to the problem defined with thorough, specific considerations of need for further work.
• Completes all assigned tasks by deadline; work accomplished is thorough, comprehensive, and advances the project.
• Proactively helps other team members complete their assigned tasks to a similar level of excellence.

Human Interaction - Communication

• Issue/problem to be considered critically is stated clearly and described comprehensively, delivering all relevant information necessary for full understanding.
• Demonstrates a thorough understanding of context, audience, and purpose that is responsive to the assigned task(s) and focuses all elements of the work.
• Engages team members in ways that facilitate their contributions to meetings by both constructively building upon or synthesizing the contributions of others as well as noticing when someone is not participating and inviting them to engage.
• Addresses destructive conflict directly and constructively, helping to manage/resolve it in a way that strengthens overall team cohesiveness and future effectiveness.

    Personal Skills

• Demonstrates sophisticated understanding of the complexity of elements important to members of another culture in relation to its history, values, politics, communication styles, economy, or beliefs and practices
•  Interprets intercultural experience from the perspectives of own and more than one worldview and demonstrates ability to act in a supportive manner that recognizes the feelings of another cultural group.
•  Articulates a complex understanding of cultural differences in verbal and nonverbal communication (e.g., demonstrates understanding of the degree to which people use physical contact while communicating in different cultures or use direct/ indirect and explicit/ implicit meanings) and is able to skillfully negotiate a shared understanding based on those differences.
•  Initiates and develops interactions with culturally different others. Suspends judgment in valuing her/ his interactions with culturally different others
•   Extends a novel or unique idea, question, format, or product to create new knowledge or knowledge that crosses boundaries.

Integrity

• Student can independently apply ethical perspectives/concepts to an ethical question, accurately, and is able to consider full implications of the application.

Accreditation:

The Bachelor of Science in Hospitality and Tourism Management Program is accredited by The Hotel Schools of Distinction , a global professional development network of universities.

Program Delivery:

The HTM program is offered primarily on-campus, with some courses delivered via hybrid and/or distance learning means.  A semester in Florida is offered to meet the academic requirements of one of the program’s concentration options.

General Requirements:

• Degree Requirements  
• General Education Requirements   
• Overlapping Course Content  
• Academic Regulations